Windows / Office
What to prepare before a repair or new PC
Microsoft login, password, email, license, important files, old computer, existing backup and Internet access speed up the appointment.
Resources
Useful tips before a repair, new computer, migration or IT project.
Short resources to better prepare computer repair, a technician appointment, a new computer, Windows/Office, network/fiber, backup, website, AI consulting, AI chatbot or Google Reviews plate.
Latest tips
Guides your team can use
These content cards can become blog pages later.
Network / Fiber
What to prepare before Internet or fiber cabling
Modem location, router, outlets, approximate length, cord type, support/bracket and access to walls or desks help plan the installation.
Websites
What to prepare before a website
Your services, photos, contact details, customer reviews, service areas and contact goal make the project faster.
AI Consulting
How to choose an AI tool for your business?
Before creating a chatbot, you need to choose the right tools, internal rules, prompts and tasks that are truly worth it.
AI Chatbot
What AI assistant should you create for your business?
The right chatbot depends on your FAQs, documents, privacy needs and customer or internal requests.
Google Reviews QR/NFC Plates
Get more Google reviews with a QR/NFC plate
The plate sits on a counter, reception desk or stand. The customer taps or scans and lands directly on your review page.
FAQ
Frequently asked questions
Clear answers before the quote.
Do you work with individuals?
Yes. ITM can help an individual or business repair a computer, prepare a new PC, migrate files, install Windows/Office, configure email, create a backup, recover data, install network/fiber or use an AI tool.
Do you offer technician appointments?
Yes. ITM can schedule an on-site or remote intervention to diagnose, repair, install or configure a computer.
Can you migrate to a new computer?
Yes. ITM can prepare the new workstation, transfer files, reconnect Office, Outlook, OneDrive, printers and check the essentials.
Do you sell patch and fiber cords?
Yes. ITM sells patch cords and fiber optic cords, and can help choose the right type for your equipment.
Can you do Internet cabling?
Yes. ITM can install fiber, handle Internet cabling, mount brackets and organize network connections.
Can you create a website?
Yes. ITM can create a showcase website, a service page, a contact form or improve an existing website.
Do you offer AI consulting?
Yes. ITM can help a business choose the right AI tools, prepare prompts, define simple rules and train the team.
Can you create an AI chatbot?
Yes. ITM can help structure a custom AI assistant to answer questions, guide a customer, triage IT requests or support your team. This service is separate from AI consulting and Google Reviews plates.
What is a Google Reviews QR/NFC plate?
It is a physical counter or reception support. The customer taps with their phone or scans the QR code, then lands directly on your Google Reviews page to leave a review.